magento-tutorials

Checkout Doesnt work on Magento 1.4.x

Posted on July 8, 2010 · Posted in Magento Bug Fixes

If you are using Magento 1.4.1 or just upgraded any of your old Magento sites to the latest Magento version, then you may be getting a very weird error on your checkout page, that the checkout CONTINUE button on payment screen, either on Authorize.net or PayPal , just doesnt work.

The cause of this error is, Magento Team has introduced a new javascript file, which validates the credit card numbers, etc on the payment screen.

So, if you are using the default theme, then you should not get this problem.

But if you are using any custom theme, then you have to do some changes on your files.

Few symptoms of this problem is, you will see such errors,

Please verify the card with the issuer bank

or

Unable to initialize Express Checkout review.

or

CONTINUE button on Credit Card Form doesnt work.

I will give the instructions in details below, how to fix this issue :

Just add this js in your page.xml:

<action method="addJs"><script>lib/ccard.js</script></action>

Or clearly, find those lines with this and place these lines there . You can see, I have added the javascript call code here.

<block type="page/html_head" name="head" as="head">
                <action method="addJs"><script>prototype/prototype.js</script></action>
                <action method="addJs" ifconfig="dev/js/deprecation"><script>prototype/deprecation.js</script></action>
<action method="addJs"><script>lib/ccard.js</script></action> 

& here:

<!-- Mage_Page -->
        </block><block type="page/html" name="root" output="toHtml" template="page/print.phtml">

            </block><block type="page/html_head" name="head" as="head">
                <action method="addJs"><script>prototype/prototype.js</script></action>
                <action method="addJs"><script>mage/translate.js</script></action>
<action method="addJs"><script>lib/ccard.js</script></action> 

This must solve your complete problem .
But in case, its still not working, then here is another fix, which I got from another member from a forum,

I was experiencing the same issue: Nothing happens when you enter the credit card information and hit continue. After investigating with Firebug, it seemed that the method verifyCreditCard was not defined in validation.js.